Frequently Asked Questions
Everything you need to know about The Skincare Makeup™
What makes jane iredale makeup different from traditional cosmetics?
Our products are formulated with high-quality minerals and organic ingredients that nourish the skin while providing superior coverage. We avoid synthetic fragrances, preservatives, and fillers like talc to ensure our makeup is safe for even the most sensitive skin types.
Are your products cruelty-free and vegan?
Yes, we are a certified cruelty-free brand by PETA and Leaping Bunny. While the vast majority of our products are vegan, a few select items contain ingredients like beeswax or carmine. You can find a complete list of vegan-friendly options on our dedicated Vegan category page.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your skincare essentials sooner.
What is your return policy?
We want you to love your glow. If you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund or exchange, provided the product is in its original packaging.
Do your products provide sun protection?
Many of our mineral foundations, powders, and lip balms are formulated with broad-spectrum SPF to protect your skin from UV rays. Look for the Skin Cancer Foundation's Seal of Recommendation on our product pages.
How can I find the right shade for my skin tone?
We offer a virtual Shade Finder tool on our website to help you match your skin tone. Additionally, you can contact our beauty consultants for a personalized recommendation via our live chat feature.